Free charge online recharge not made but a/c debited
Dear sir, see the below details against the mentioned subject I.E recharge not done but a/C debited.The company cheated me. Regards, purnendu ghosh 6582 reference details.: Mon, 23 may, 2011 9:42:58 amorder no.2593712 from ccavenue from: "orders@ccavenue.Com" add to contacts to: @yahoo.Com ---- dear customer, thank you for your order from www.Freecharge.In for your convenience, we have included a copy of your order below. Please note :- the charge will appear on your credit card / Account statement as 'ccavenue.Com/Charge' if you have a question about your order status, you can contact the seller directly by e-mail at : orders@freecharge.In. Order details:merchant site url : www.Freecharge.In order number: 3712 order received: may 23, 2011 total amount : inr (indian rupees) 8.00 state bank of india debit card holder : purnendu ghosh billing address : (as entered by the customer) 69/3 a.C.Road, indraprastha,khagra,murshidabad,west bengal berhampore west bengal 2103 india customer's phone number : 6873 customer's e-mail ID : @yahoo.Com customer's ip address : .138 recipient's name : n/A shipping address : n/A n/A n/A n/A n/A recipient's phone number : n/A special instructions : none regards, ccavenue customer service
It is since 19 dec 12 I am waiting to get my refund. I have message sent by freecharge to unable the recharge and refund will hit my account very soon.
Hope 2 act prompt.
Hey tarun
regret for the inconvenience
it appears that your recharge was unsuccessful. We shall process the refund and credit same amount in your freecharge balance a/C (fc balance) within next 48hrs.
You can use this credit balance for your next recharge by selecting fc balance as your payment option.
Recharge mobile number/Subscriber ID: 8500933081
order ID: fcvw1212192201482
recharge amount: rs 225
recharge date: 2012-12-19 07:48:17
for further queries feel free to write us at care@freecharge.Com or visit the below mentioned link in order to assist you.
Http:/Support.Freecharge.In
once you submit all the details your query will be addressed with in 24 hrs.
Regards
freecharge team
http://www.freecharge.in
happy freecharging!!!
Hello team
I did recharge of rs150 on my tata docomo number.
The transaction ID is mhdf2896358106.
The amount is debited from my account. But it was unsuccessful and didn't get any balance.
Please refund the amount.
Dear amreen
it seems like we’re having trouble locating your order ID number. We want to sort this out for you so please share the following information on care@freecharge.In:
recharge mobile number/Subscriber ID
registered email ID
transaction amount
transaction date
thanks for your help! let’s fix this for you quickly.
For further queries feel free to write us at care@freecharge.In or visit the below mentioned link in order to assist you.
Http:/Support.Freecharge.In
once you submit all the details your query will be addressed with in 24 hrs.
Regards
freecharge team
http://www.freecharge.in
happy freecharging!!!
I recharged for rs. 201 from my account on airtel online freecharge.In on 23/Jan/2013 @ 11.55 am. I recharged for for 201 rupees. But the recharge failed at the secure.Ccavenue website. My sbi account was deducted of 201 rupees (txn # 201306813839). But no recharge was done. What is to be done?
Dear vijaylaxmi
it seems like we’re having trouble locating your order ID number. We want to sort this out for you so please share the following information on care@freecharge.In:
recharge mobile number/Subscriber ID
registered email ID
transaction amount
transaction date
thanks for your help! let’s fix this for you quickly.
For further queries feel free to write us at care@freecharge.In or visit the below mentioned link in order to assist you.
Http:/Support.Freecharge.In
once you submit all the details your query will be addressed with in 24 hrs.
Regards
freecharge team
http://www.freecharge.in
happy freecharging!!!