Varun on 18 August 2012

Poor airtel 3g service

On 16 th august 2012 I bought a airtel 3g sim from a retailer for 599 rs which was loaded with 3g data of 4gb. As per plan airtel should provide 3 mbps speed but from the day I bought when I tried to connect to internet through my pc am getting speed of 0.08 mbps that is not even 2g speed. I contacted customer care several times on this issue, I configured my data card settings as per the steps suggested by their technical team they too are not able to solve my problem even my though signal strength is showing good.

Airtel Airtel 3G Phone Company

Airtel

Namaste mr.Varun

this is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution we need to get in touch with you and gather more details about the concern. However we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at http://www.airtel.in/airtelpresence

we assure you that we are committed to resolving the issue to your satisfaction

regards

arpit dixit

airtel presence (airtel customer service team)

bharti airtel ltd

airtelpresence@in.Airtel.Com

connect with us 24x7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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19 August 2012

Suresh