My mblaze 664) of andhra pradesh circle. Since many days am unable check my balance through the software provided by mts mblaze. When I called up to the customer care, they are saying me the procedure that "goto tool>>check my balance in hybrid mode", although am able to check my balance in the early days I.E., When I bought mblaze, but from several days, am unable to get the balance by the above told method. When I complained to customer care, they told me to uninstall and re-install that mblaze software, so that the problem will be resolved. But that really of no use, as I tried it for many times. I will be happy if some one resolve my problem.