Passport did not receive 5 month passed

My passport DID recieve till 5months passed. Detail is given below ministry of external affairs, government of india application status at various passport offices select city, enter file reference no., Select year of registration and date of birth city file reference no. Year 2012 date of birth 1968 file reference number : lko-a052326-12 application date : 20-03-2012 applicant's name : ram kishun applicant's date of birth : 15-12-1968 status : police report is clear and the passport is expected to be despatched by 012. Subject to all documents being in order.