Order no:4516640 product name:karbonn smart tab 1 product price:6990 purchase date:26 july 2012 mode of payment:cash after purchase product from online shopping when I got this product by blue dart courier when I openned the purcle I saw that it was totally damaged product.I complin to naptol care they promised me that I will get a call.But no call received .I am now harrased by this company plz take immediate action against naptol.I want money back.For further info plz call me 2723
Dear customer
we were trying to reach you on:8944092723 but at that time you were not contactable.
We are sorry to note that the item that you have purchased through the order no-4516640 & you have received damage/Defective product.This is a very rare and unfortunate case and we apologize for the same.
We request you to kindly send the item back to our warehouse within 7 working days mentioning the order number on the packet.
* Items are to be returned with all accessories and original packaging.
* Careful attention is to be given with the packing of the product to avoid damage during transit.
Kindly do note- the above two points are to be strictly adhered to so that we may process with a refund.
We would request you visit your nearest courier office and send the whole product to the below mentioned address:
khasra no.386
gail no.2 a block
mahipalpur ext.
New delhi-110037.
Land mark-near jet airlines office
on the back cover of packing request you to add your name and complete address along with naaptol order no [4516640] and your mobile/ Landline no for easy identification and further processing.
Please put the copy of print label/ Invoice/Delivery challan received by you (copy) inside the box along with a note stating the details of defect.
Kindly write back to us at contact@naaptol.Com or call us at 09223516148 & help us with the awb# & cheque favoring name.
It would take 4 to 5 days for the product to reach us & post that we would send you the refund cheque in 12 to 15 working days.
Request your patience in the interim.
Thanks & regards
customer care
naaptol online shopping pvt.Ltd.