Departments
Failure of recharge in Paytm
My online recharge to bsnl prepaid mobile no. 0320 is not done on dt. 10/8/2012 but rs.50/- Is deducted from my pnb saving account. My order number for the transaction is 102. Time of deduction of money form account is 15:48:59.But I don't get my recharge .Please help me out in this situation.
Akshay Ringasia
Imam Jaffar
Dear customer
we are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.Com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
amount of rs 50 has been refunded to your paytm cash balance. The paytm cash can be used for your next recharge or any other order at paytm.Com.
You always have the option to transfer paytm cash to same credit card or bank account just visit the "order status" page and click on initiate transfer.
Should you require any other assistance please send us a mail at care@paytm.Com.
Best regards
paytm customer care
care@paytm.Com