Not recieving of books and I pad from sikkim manipal university

Dear all I have joined the flexi mba programme of smu on 20th july. They send me a email for registration and roll no. But after that they dont send any information for status of my material and I pad. I contacted to there representative so they cant give satisfactory answer. As the exams are in nov and I am a lateral entry student so I have to read 12 subjects and they dont send any material now my future in dark pls help me and save my future and money. As I am belong to a poor family so pls. Help me.