Airtel prepaid online recharge failed but money deducted
On 012, I tried to recharge for 3g internet of airtel from the official website of airtel and money got deducted and the recharge failed. My mobile number is 180. First time I DID a recharge of rs. 102 through sbi maestro debit card. It failed but money deducted. Second time, I repeated a recharge of rs. 102 and it failed again and money got deducted again. Third time I tried for a recharge of rs. 250 this time and used sbi netbanking for the payment. But again a failure occurred and money deducted. So I suffered a total loss of rs +250 = rs. 454 without any recharge. I want my money back. I am frustrated with airtel official website recharge process. Also there is no link which says what to do in case of failed recharge and payment deducted. This is a total harassment of customers. Please take steps so that I can get back my money.
On 16/09/2012 I tried to recharge for airtel 2g internet from the official website of airtel and money got deducted but the recharge failed. My mobile number is 9860856933. I have recharged twice for rs 25 using my hdfc master credit card but both the time money got deducted and then recharge failed. Total of rs50 got deducted. I am frustrated with the pathetic services of airtel. This is not the fist time I'M facing issues like this . Moreover there is no link/Contact number where I can get help in case of failed recharge and payment deducted. This is a no doubt a harassment of customers. I have few more ongoing issues with airtel services and definitely planning to throw away my airtel sim card.
Hello
I have recharged online but didn't get the amount but deducted the amount.Please advice whom should I contact to resolve this issue.
@Srilakshmi - you lodge a new complaint at grahakseva. They will give the refund after 7 days.
Today I tried to recharge the cell number 9561154633 (maharashtra) using prepaid online recharge facility.
Two times money got debited (500 + 500)from my hdfc account number with ref numbers 108115018 and 108114450.
But the recharge was not done.
Please refund my money back.
I hav edone 3g recharge for rs.249.
Amount ddebited from account but plan is not activated.
Very rubbish service. No link to help customers in case of failure transaction.
If atleast they are concern with the comments on this site....kindly return my money.......
My mobile number is 9096460138....
airtel......kindly help me......