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Martin Mathai on 08 August 2012
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Lost rs 500 in Paytm

On 012, rs. 500 was transferred vide order number 5917 via email ID - @yahoo.Co.In with mobile no: 997*******. On the same day itself the details of email ID and mobile number was updated to @gmail.Com & mobile no. 0105 respectively. Also note that via verification code 7344 it was verified successfully. But when I tried to login with my updated details on your website, it showed that my mobile number( 105) is deactivated. I am trying to login, it shows that my account has been deactivated. How would I access my account or use my rs. 500 as it has already been transferred. I request you to provide my account details. Kindly assist me in this regard at the earliest.

Paytm

Dear customer

we are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.Com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

we have checked your order history on www.Paytm.Com. We request you to send us the bank statement in order to resolve this issue as early as possible.

Should you require any other assistance please send us a mail at care@paytm.Com.

Best regards

paytm customer care

care@paytm.Com


Martin Mathai

I emailed at care@paytm.Com many times but I never got the reply.I request u to send contact no so that I can tell u directly my problem.