I am pre-paid subscriber of airtel long time, but some days I watched that the company deducted one rupee for one minute call. In the case I stopped the recharged,and wrote () to company's nodal officer, the nodal officer sent a rate chart(11.07.11)to me which given bellow but the company DID not deducted the call rate according to his chart which nodel officer sent to me, atlast I wrote to appellate officer on sat,30 jun 2012 19:24:18 0530 again I repeat the same letter on sat, aug 4, 2012 at 9:24 am but the appellate officer DID not action yet, so I request you to help me to reduce the call rate santanu biswas the nodel officer sent this latter dear customer, warm greetings from all of us at airtel. This is in reference to the email received on 05 november 011, regarding the balance deduction due to call tariff for your airtel mobile number 974. We would like to inform you that, all local calls at 50 paise per minute plan has already been expired with effect from 02 november 011. In regards to the same, the call tariff charges are mentioned below:- local and std call charge: airtel to airtel 60 paise/Minute airtel to others 60 paise/Minute airtel to landline 90 paise/Minute we hope that we have been able to address your concern suitably. Please do write in for any further assistance. Please feel free to speak to our call center executive on 121 regarding any query/Request and on 198 for any complaint, you can also email us at 121@in.Airtel.Com. You can get in touch with the nodal officer with your earlier request or complaint number if it is still unresolved. You may send an email at @airtel.In or you may call at 4865 from 9:30 am to 6:30 pm monday to friday. The nodal officer will provide a resolution to your complaint in 10 days. If you do not receive a satisfactory response from nodal officer you may send an email @airtel.In or you may call at 4865 from 9:30 am to 6:30 pm monday to friday.