Arun Goyal on 07 August 2012

Online recharge of rs 200/- payment made but Airtel recharge not received

Cyber receipt date:04/08/2012 11:48:11 am transaction details account number : 3512 transaction ID : s20943621 transaction srl no : 1 transaction date : 04/08/2012 transaction amount : (inr)200.00 original amount : not available original currency : not available conversion rate : not available transaction type : dr cheque number : transaction particulars :bhartite/Mcpn2783667166/0011027832/ Transaction balance : (inr)8,732.13 transaction memo : - above said payment on line has been made from airtel website . But no balance of recharge of rs 200 received still so far to my mobile no 3737

Airtel Airtel Recharge Phone Company

Airtel

Namaste mr.Goyal

this is to inform you that your concern has been noted and our team is working on a resolution. At the outset we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at http://www.airtel.in/airtelpresence

regards

deepak mohod

airtel presence (airtel customer service team)

bharti airtel ltd

airtelpresence@in.Airtel.Com

connect with us 24x7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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07 August 2012

Gopikrishnan V

Even I have had a similar experience.... when I called up the airtel customer care they informed me that the recharge amount of 200inr denomination has been blocked by airtel and that is why the recharge failed :/....

they have not updated their website yet

16 August 2012