Hi, I was using airtel broadband from last 4 years in bangalore but this time in ap I’M getting frustrated by the service provided by airtel. I raised a request # 9514 for transfer of broadband connection from kondapur, hyderabad to chandanagar, hyderabad & I was told by the customer care executive that I’LL get my connection transferred by the maximum 4th aug. 012, for the same I received a call from airtel executives on 3rd aug 2012 but none of executives turned up to shift the connection. I raised a complaint for the same # 3740 where customer care executive told me that she’s escalating my request & my query would be resolved by 6th aug 2012 evening & now today is 7th aug 2012 still waiting my query to get resoved. Regards, raj
Namaste mr.Kumar
this is to inform you that your concern has been noted and our team is working on a resolution. At the outset we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at http://www.airtel.in/airtelpresence
regards
deepak mohod
airtel presence (airtel customer service team)
bharti airtel ltd
airtelpresence@in.Airtel.Com
connect with us 24x7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Namaste mr.Kumar
this is to inform that your concern is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at http://www.airtel.in/airtelpresence
regards
deepak mohod
airtel presence (airtel customer service team)
bharti airtel ltd
airtelpresence@in.Airtel.Com
connect with us 24x7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
twitter - http://www.twitter.com/airtel_presence
facebook - http://www.facebook.com/bhartiairtelltd
linked- http:/In.Linkedin.Com/Pub/Airtel-presence-bharti-airtel-ltd/1b/119/A33
Namaste mr.Kumar
we would like to inform you that your concern has been resolved. Should you have any queries please contact airtel customer service at http://www.airtel.in/airtelpresence
regards
deepak mohod
airtel presence (airtel customer service team)
bharti airtel ltd
airtelpresence@in.Airtel.Com
connect with us 24x7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
twitter - http://www.twitter.com/airtel_presence
facebook - http://www.facebook.com/bhartiairtelltd
linked- http:/In.Linkedin.Com/Pub/Airtel-presence-bharti-airtel-ltd/1b/119/A33
Issue resolved