I activated a song on my tata docomo gsm number on 6/7/2012 as caller tune. On 4/8/12 it was deactivated and an unknown jingle started playing without any intimation to me. Upon calling the customer care, I was told, that nothing can be done and I have to again subscribe afresh paying rs 15 download charge!! this is a serious malpractice and amounts to a fraud. So I advice all docomo customers to be aware. And, I would request grahak seva to please help as much as they can!!
Mobile number
Dear arindrajit
kindly provide us your tata docomo number your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http:/Bit.Ly/24x7livechatsupport to get your query resolved through a live chat with our customer care executive.
Thanks and regards
customer care
tata docomo.
My tata docomo no. Is 8961026292 alternate no 9051189818 email ID adsfblogin@gmail.Com
Hi arindrajit
we have received your complaint and we will ensure it is resolved soon.
Thanks and regards
customer care
tata docomo.
Dear arindrajit
we kindly request you to elaborate his concern.
Thanks and regards
customer care
tata docomo.