I have booked a package with india today group (bag it today) dated 20th august, 011. As per procedural requirement, I submitted my requisition with all necessary document with bag it today. Also sent scanned copy through mail dated 22nd may, 012. But the organisation failed to provide the needful services as per my requisition. Following are the necessary information regarding the package for ready reference. 1.Vouched core request form (form no. 866) 2.DD of rs. 0.00 (rupees seven hundred fifty only). DD no. 6193 of sbi dated 012. 3. My membership no bit110400031. 4. My booking ID is 900. 5. Courier receipt confirmation awb no. 8841 dated 012. Now, having the condition of breach of contract, I am demanding return of my booking amount and the additional processing fee asked for the service. Please look into the matter favourably and direct bag it today to refund the amount.
Dear mr. Srivastava
we have come across your online complaint registered on grahakseva.Com
please accept our sincere apologies for the inconvenience caused to you.
As per revert received from the department concerned this mail is regarding your previous mail we understand your condition. But as far as our service consider we have have 100's of customer who are happy using this package and also referring to their family and friends. We value your association with bag it today so we finally give your extension till 30 may 2013.We don’t have refund option with us. We request you utilize this offer before this date.
We value your association with bag it today and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.Com
we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.
Please note our new customer care number is now – 0120-4112424
thanks & regards
sachin
online support (bag it today)
Dear mr. Sachin(bag it today)
thanks for as usual late response. Anyways we have discussed it many a times that I am not satisfied with your services. You failed many a times either in giving gift or prompt responses or expected residential service.
May be some of your customers got good services from your end but as far as my information goes no body of my known people are satisfied with your services. You have returned money to them after lot of excuses.
So requesting you again to please return the money deposited with you kept unproductive from a long time.
Dear mr. Srivastava
we have come across your online complaint registered on grahakseva.Com
please accept our sincere apologies for the inconvenience caused to you.
As per revert received from the department concerned this mail is regarding your previous mail we understand your condition. But as far as our service consider we have have 100's of customer who are happy using this package and also referring to their family and friends. We value your association with bag it today so we finally give your extension till 30 may 2013.We don’t have refund option with us. We request you utilize this offer before this date.
We value your association with bag it today and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.Com
we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.
Please note our new customer care number is now – 0120-4112424
thanks & regards
swatantra jha
online support (bag it today)
Dear mr. Jha(bag it today)
thanks for as usual late response. Anyways we have discussed it many a times that I am not satisfied with your services. You failed many a times either in giving gift or prompt responses or expected residential service.
May be some of your customers got good services from your end but as far as my information goes no body of my known people are satisfied with your services. You have returned money to them after lot of excuses.
So requesting you again to please return the money deposited with you kept unproductive from a long time.
Dear sir
as per revert from the concern team kindly avaail the same as we are unable to process the same for the refund as validity is extended.
Swatantra jha
Dear mr. Jha
I am not in favour of any extension so kindly requested to refund my amount lying with you for around more thank a year.
Raj kamal srivastava