Cheating from Berkshire insurance company

Oh god please help me!!! I had also very bad experience with berkshireinsurance.Com. They tell that they are authorised vendors from bajaj allianz. But list of preferred garages differ on berkshireinsurance.Com and bajajallianz.Com. Which means berkshire insurance does not know what bajaj allianz is selling.. accepted!! but I was wrong!!! I have done a big mistake by preferring berkshireinsurance.Com (executive : yuvraj) after taking with bajaj alliance (executive : ram) and policybazaar (executive : krishnan). Though new comers are good service providers to promote their business... I have paid rs 7027 rs online using axis-bank net-banking and amount has been debited from my bank account.. all was fine... but according to berkshire insurance, the transaction filed - I was not able to figure out how (I am software engineer, have done payment gateway integration with ecommerce sites) now berkshire insurance is asking me time..(actually berkshire insurance is either fooling or not capable of tracking where things are going wrong.) At this moment I don't have time as previous policy is expiring soon. Further, I don't have more money in these days for renewing policy!! oh god please help me!!! I DID not find any meaning in below email.. hehehehe ---- from: info berkshireinsurance date: sat, jul 14, 2012 at 1:30 pm subject: payment for your car's insurance to: chandresh dear chandresh thank you for writing in to us. We deeply regret the inconvenience caused. Please be assured that we are looking into the issue. We request you to allow us some time. We assure you that if the payment receipt is confirmed, the policy will be issued to you or we will refund your money, as per your decision. We will resolve this issue at the earliest. Thank you for your cooperation. Regards team berkshireinsurance.Com -880