Airtel astrology worst service

Sir/Madam, am very much attracted towards airtel astrology services from the last 1 year as am impressed the way they speak or facts they tell to us . But from the last few weeks the situation reversed as they are not responding nicely, they keep us on-hold for min. And take another call ,they tell us to call after sometime , and so on. I request u not to play games as we are losing our valuable time as well as money at a time. We even feel happy that u reduce ur astrology services amounts. Think am not complaining against u but understand our problems and act accordingly as soon as fast.