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Paytm.Com failure online rechage
I had made a transaction for my data card recharge through paytm.Com for 1000 rs.On 1st of may 2012.Which was not gone through and bank charged me for the same.Over and above I have been facing my hardtime in getting my money back.When I ask bank people to reverse the charges they ask me to get them the transaction I.D. So as to do the same.But paytm.Com neither has any helpline no.Nor has any proper mail I.D.I am big time frustrated with paytm.Com company. If they donot get my money back I will not hesitate to go legal against them.
Ashish Srivastav
T.S.Ravindran
Dear customer
we are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.Com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
please let us know the order number mobile number and the recharge amount that you had tried on paytm.Com and mail it to care@paytm.Com so that we can check the details of your transaction and resolve your query.
Should you require any other assistance please send us a mail at care@paytm.Com.
Best regards
paytm customer care
care@paytm.Com
Sir mai 11/06/2012 ko ipaytm se kiya tha pr hua nahi or 165 mere account se ct gya jo abhi tk vaps nahi mila hai
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