Asper sms received on 2012 mentioning "we could not complete the rechargeof rs.301 for dth no 175. Your order no is 2553 & 988. Till date amount has not been refunded to me or dth a/C has not been charged .
So sorry I will abstrain myself from using this portal in future
we are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.Com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
your money has already been refunded to your paytm cash balance. You can use this paytm cash to pay for your next recharge on paytm.Com.
Please note: if your recharge fails on paytm.Com your money gets refunded directly into your paytm cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm cash is your own money which you can use to make payments on paytm.Com without requiring you to enter your bank details on paytm.Com all over again.
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please share your concern at care@paytm.Com. We would be very grateful to help you.