Dear bag it today team, I received a call from book my holidays (bag it today) by a phone call from a person named sagar from india today group (bag it today) & they explained me about their membership & benefits. I had to pay rs. 7000 by internet transaction and rs 750 through demand draft. I would be getting one ipod and availing 8 days 7 nights of hotel stay for 4 adults in a list of hotels provided by them for tenure of 1 year. Since they were associated with india today I thought they might be genuine. I was happy with the scheme & registered myself. Booking ID - 3688 later the sales representative – sagar called and gave me a new offer. I haven’t received any I pod, I called so many times on customer services: + 91 120- 100, but every time we get a different answer & till date we don’t have any answer on our request. The customer service facility at 2100 is pathetic; it has been a torturous experience. Now they are giving me some other email ids and told me to mail them and register my complaint. I cannot bear the mental harassment anymore. I would request you to please take strict action against them & see to it that they do not make other innocent citizens of india fall prey to their devious methods of cheating people with false information. I look forward for to your support in solving this issue. Regards abhinav jain @gmail.Com 7022
Dear mr. Jain
we have come across your online complaint registered on grahakseva.Com.
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that we have investigated your complaint and found certain details which we would like to share with you
•the both order were placed on 18th august’2011 for rs.7000/- Via billing ID #- 1009273688
•as per current process the same was verified by our independent verification department on where every information related to the product was given including the freebies.
•An automated e-mail was also dropped on your e-mail ID citing the current ongoing referral program important t&C’s current destination list(subject to change) & online form filling procedure.
We thus believe that we through our processes have communicated the correct order information and would have taken action if anything was disclosed during this process. Hence we unable to process refund after verify order on verification calls.
Further we would also like to inform you that we will update you the status through your e-mail ID.
We value your association with bag it today and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.Com
we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.
Please note our new customer care number is now – 0120-4112424
thanks & regards
sachin
online support (bag it today)
They are totally fraud.
I agree with you all and I am damn sure this number that they had given will not be working.
Regards
ankit
Yes ankit you are correct I tried on the numbver but the same was not working and I appreciate every one for standing by my side and guljit I agree with you that they have mastered the art of cheating
they can give only pain agony and harassment
they are cheaters of millennium a nationwide stir should be done for a ban against them
regards
abhinav
+91 8879667022
Dear ms. Abha
we have come across your online complaint registered on grahakseva.Com.
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that kindly provide us with the booking ID and concern so that we can check and do the needful
we value your association with bag it today and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.Com
we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.
Please note our new customer care number is now – 0120-4112424
thanks & regards
sachin
online support (bag it today)
Dear mr. Jain
we have come across your online complaint registered on grahakseva.Com.
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that kindly provide us with the booking ID and concern so that we can check and do the needful
we value your association with bag it today and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.Com
we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.
Please note our new customer care number is now – 0120-4112424
thanks & regards
swatantra jha
online support (bag it today)