Mtnl unsuccessful transaction money not yet credited
On sun, jul 1, 2012 at 10:49 am, paytm wrote: > [image: paytm] > dear customer, > > oops, that was an invalid amount. Please enter another amount. We have > received a request from you to recharge your mtnl mobile 339. Your > order number is 006. We have been unable to process your order because > amount is not valid at the operator's end. > > So, we've put rs. 76 back into your paytm cash account. You can use this > money for future transactions at paytm or simply request a transfer to your > bank. For initiating refund to bank please visit the ""my account"" section > of the website. You can also download a receipt for this transaction there. > > Still have questions? feel free to write to us at care@paytm.Com. > > *Stay charged! > team paytm* > but till date it is not been received ffback to my credit card account.
Dear customer
we are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.Com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
we have already completed the refund process of rs. 76 from paytm side for our order number 41628006
remember if you do not see this balance in your bank account yet it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.
Best regards
paytm customer care
care@paytm.Com