Dtdc not delivering courier in time

I had purchased a product from smokefree on friday, june 29 and it was sent through dtdc by consignment no. I00091313. On saturday, june 30. Below are the details of the tracking records. It is very unfortunate and absolutely unprofessional that it has not been delivered to me yet!!! I have faced similar issues with the dtdc gurgaon branch before as well. Consignment details... shipment no.: I00091313 reference no.: 4160 booked by: a s smokefree electronic cigarette pvt ltd. - Noida on: monday, july 02, 2012 atindian hub product: cash on delivery no of pieces: 1 consignee address status: out for delivery last scanned: friday, july 06, 2012 at : gurgaon, 2018 additional details... i00091313 date from --» to status mon, jul 02, 2012 noida branch, noida delhi apex, delhi dispatched via manifest # u8071411 tue, jul 03, 2012 upt, noida delhi apex, delhi received via manifest # u8071437 tue, jul 03, 2012 delhi apex, delhi gurgaon apex, gurgaon dispatched via manifest # n8207882 tue, jul 03, 2012 delhi apex, delhi gurgaon apex, gurgaon received via manifest # n8171304 tue, jul 03, 2012 gurgaon apex, gurgaon out for delivery via manifest # l1021647 fri, jul 06, 2012 gurgaon apex, gurgaon out for delivery via manifest # l0943852