Yesterday(5.7.2012) I tried to pay my reliance netconnect bill thro paytm...paid amount thro netbanking....but the recharge was unsuccessful...I gave the option to refund the amount...but amount not yet refunded...I tried the same option again...totally I lost 1684rupees...help me to claim this amount...
Dear customer
we are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.Com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
please let us know the order number mobile number and the recharge amount that you had tried on paytm.Com and mail it to care@paytm.Com so that we can check the details of your transaction and resolve your query.
Should you require any other assistance please send us a mail at care@paytm.Com.
Best regards
paytm customer care
care@paytm.Com