Datawind / Ubislate - please respond
Dear datawind, I have pre-booked ubislate 7+ on 012. My booking ID : pm16f11f91cf. I have made advance payment via ICICI-porur branch cheque numbered : 801, dated 012. The transaction has been carried out on 012. Whenever I mail to "supportin@datawind.Com" or call on to 180, I just get the reply, that it will be shipped within 15 days. I'M tired of these replies since the last 6 months; now I demand a complete refund of 99/- With interest within next week, paid via cheque; failing to which I will take up this case to the cbi & vigilance; as the citizen of india, I can exercise this, & you too know this. I expect your co-operation in this datawind & datawind support team. Regards, dani paul 149) ********************************************* dear dani paul, we regret the inconvenience. Ubislate7+ has been launched and deliveries have been started. You will receive your device within 6-7 working days. If your still want to get the refund of your payment , kindly send your details at @datawind.Com for refund. Regards, datawind support team ********************************************** dear datawind team.... please provide me with a feasible solution.... pls give me an actual date & pls confirm whether you will ship the product (or) will refund my amount ? (as I have already given my address for shipment & the ecs details for refund) dani paul. Y 149) ^^^^^ http:/Www.Consumercourt.In/Product-services/99605-datawind-ubislate-7-a.Html#post256062
Dear sir/Madam
thank you for writing to us. We are sorry that you have decided to ask for a refund. However we can offer you the option of prioritized delivery if you are still interested in getting the delivery of the device. The device will be delivered to you in a week if you decide to choose this option.
Let us know by responding to this email within the next two business days.
Conversely if you still opt for receiving a refund we will start the process for your refund at the end of two business days. Please ensure that you send us the following information (if you haven’t already done so) to allow us to start the refund process:
· accountholder’s name (as spelt out in the bank’s records)
· bank name
· bank branch city state
· account number
· ifsc/Neft code
we will let you know once the refund has processed.
Thank you.
Datawind support team.
1800 180 2180
regards
****
thanks for the above response ....
just now received the ubislate 7+... hope works good...
*****
guys in the forum try the following mails if reqd:
'refund @ datawind . Com'; 'payment @ datawind . Com'; 'refund @ datawind . Com'; 'supportin @ datawind . Com'; 'channel @ datawind . Com'; 'pr @ datawind . Com'; 'erp @ datawind . Com'; 'design7 @ datawind . Com'; 'shehla @ datawind . Com'
Dear Dani Paul. Y
your query has been forward to concern department your matter will be resolved asap.
Dear Sir/Mam
Your query has been forward to concern department and your matter will resolve ASAP. For any queries Kindly drop us email on offer2n@datawind.com
Thanks & Regards
DATAWIND