Utkarsh Agarwal on 04 July 2012

Godrej air conditioner not working

I bought a godrej window a/C gw3 19g3 from "top-in-town" store in varanasi. Since then it is drawing heavy power (6-7 kw per hour while rated is 1-2) while the compressor is not working properly. It sometimes starts but at other times it doesn't. Complained daily from last one month but no visit. Called head office in bombay and got complaint number but no response. Godrej has extremely poor service. Area manager called and assured but still DID not take any action.

Godrej Godrej AC Electronics & Gadgets

Godrej Appliance

Dear utkarsh agarwal

we have seen your complaint. We apologize for all the delay occurred in the past but we’re surely around now. We are now online to take all your feedback into consideration.

We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our customer care to get in touch with you:

kindly send across your name email ID contact number consumer complaint and city on the below given email address.

If any more queries kindly contact us at smartcare@godrej.Com or call us on :

1800-209-5511 / 1800 – 225511.

Regards

godrej appliances team

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09 July 2012

Godrej Appliances

Dear utkarsh agarwal

we are trying our best to resolve your complaint. However as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at smartcare@godrej.Com or call us on :