Bagittoday travel pack cheating
Dear sir , I have received a call from bagit today on 11/06/2012 that sales person insisted me to purchase travel pack of 4n/5d for 98.0 also told that its happy hour today and 2 person who will buy 2 nos. Of travel pack with in happy hour will get 1 dell laptop or a blackberry phone any from these two of your choice . So I have purchased the same with following details 0500 6-11 17:06:37.0 payment confirmed credit card 98.0 0587 6-11 17:21:04.0 payment confirmed credit card 98.0 this second pack is sold by a senior of sales depatment then this call is transfered to verification deparment they took all my personal details and brief about the travel pack and then says these 2 travel pack and laptop togeter will be dispatched with in a week time , in between this I have received call fro affordable sales promotions for verification. On 30th june saturday I have received only 2 nos. Of travel pack but there is no laptop so again I have called to customercare they replied me about the laptop that it will be dispatched after confirmation of delivery and he says he is conforming the receipt of 2 travel pack and information about laptop will be updated within 3 hours . Today I have called to customercare and that person spoke to me that there is no such option to have free gift may be that sales person made false commitment. Is it possible that 3 person made a false commitment and steal mine hard erned money and company have no information about this . Then I asked this person that if there is no laptop along with these travelpack then I would like to cancel this order , he says there is no option to cancel a order . So my request to you that please either I will have a dell laptop or all my money will be returned to me. Thanking you
Similar story exactly this happened with me only change is in my case neither denial of free gifts(blackberry phone and sun glasses) nor they are sending.
Bagittoday(beggars and cheaters of today) have some shame stop cheating
mr. Sahani file a criminal case of cyber crime only then they will listen
also file at ministry of consumer affairs - complaints@core.Nic.In (complaints at core dot nic dot in)
My sympathy with you myself is also a victim they have mastered the art of cheating
they can give only pain agony and harassment
they are cheaters of millennium they don’t deliver promised free gifts they will offer booking and spoil your holiday by issuing bogus confirmation vouchers
they have done this with me for ids 1016919103 & 1016969059
a nationwide stir should be done for a ban against them
they didn’t communicate the remedial action against complaint and wrong doing
they give only time pass cut and paste reply
mr. Pradeep sahani
you will soon relize that their customer care is ineffective
be ready to file a criminal case of cyber crime in your city consumer court it will not cost anything
this is the only way of getting refund/Justice/Compensation
Guys
any suggestions how to take bagittoday to court? can consumer court help in any ways ?
File a criminal case of cyber crime in your city consumer court only then they will listen
also file at ministry of consumer affairs - complaints@core.Nic.In (complaints at core dot nic dot in
Dear mr. Sahani
we have come across your online complaint registered on grahakseva.Com.
Please accept our sincere apologies for the inconvenience
caused to you.
We would like to inform you that we have investigated your complaint and found certain details which we would like to share with you
•the both order were placed on 11thjune’2012 for rs.5998/- Via billing ID #- 1017800500 & 1017800587
•as per current process the same was verified by our independent verification department on where every information related to the product was given including the freebies.
•An automated e-mail was also dropped on your e-mail ID citing the current ongoing referral program important t&C’s current destination list(subject to change) & online form filling procedure.
We thus believe that we through our processes have communicated the correct order information and would have taken action if anything was disclosed during this process. Hence we unable to process refund after verify order on verification calls.
Further we would also like to inform you that we will update you the status through your e-mail ID.
We value your association with bag it today and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.Com
we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.
Please note our new customer care number is now – 0120-4112424
thanks & regards
sachin
online support (bag it today)