Mtnl phone dead since 23/06/2012

Sir my name is naveen tyagi and I draw kind attention towards failure of my mtnl no 2208 this phone is dead since saturday night 23/6/2012 and I have launch complaint regarding to this my complaint no is 2762 and no action is taken on my complaint I am suffer from last 10 days I have use internet through it but since saturday no internet is coming so sir I have request u to take necessary against my complaint