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Harshad Valunj on 30 June 2012
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Dell vostro not delivered for order number #1026i2860 even after 30 days from Timtara

I had ordered dell vostro 1540 ci3/ 2 gb/ 500 gb/ Linux laptop from timtara.Com, order number 2860 on 30 may 012. Till today I.E 30 june 012, even after 30 days , they have not shipped the product. The customer care people keep saying they will deliver by next week and refuse to give exact information. Please help me .

Timtara

Dear harshad

this is with reference to your query regarding delay in refund process.

You have ordered (order no #10262860)dell vostro 1540 ci3/ 2 gb/ 500 gb/ Linux laptop with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologise for the inconvenience caused. However now your order has been cancelled & refunded & amount has been credited to your account.

We would like to thank you for your kind cooperation & patience.

We understand your disappointment and regret it deeply but we hope you will give us an opportunity to serve you again.

Thanks & regards

team timtara