Dear sir/Madam, I had received a call from ICICI prudential head office , new delhi during the month of february 2012 from ms monica from the number : 202, stating that ICICI prudential is offering bonus amount on my previous policy with ICICI prudential ( policy name : life time gold, policy number: 09752212)which was already closed by me in last year. But to claim the bonus amount (rs /-), I have to take another policy of rs 00/- From ICICI prudential. During that time I got many calls from her explaining why ICICI prudential is issuing the bonus and she had told that not to give any details or entertain any agents. As I also wanted to do some investment , I agreed to take a policy. I took “ ICICI pru guaranteed savings insurance plan (policy # 4120 )” . The said policy was issued to me on 2012 for which I paid rs 5000 /- (Annual premium). But after deduction of education cess ,service tax the premium amount become rs 0/-. Ms monica was in continuous touch with me and was informing me the status of my policy. After few days she again told that there is some issue and I have to take another policy and the bonus amount is coming rs 00/- . I told about my inability to take another policy due to financial constraints and told her to give whatever amount is coming as bonus. She discussed this with her superiors and informed me that she will be unable to do that and I have to take another policy. With lots of persuasion she suggested me to take some amount from my friends and take apolicy if rs 00/- , As the bonus amount is going to come anyway. I DID the same and took another policy : ICICI pru guaranteed savings insurance plan (policy # 120, issued date : 012) in my wife name. After few days she informed that due to some tax issue and delay the payment will be credited to my account on 25th june 012. Almost every week she was in touch with me and providing the status. Last time I had spoken with her on 22st -22nd june 2012 and she had informed that the amount is already processed and will be credited by 26th june 2012 and regarding this I will receive a confirmation call. But till now there is no confirmation about the same nor any amount in this regard is credited to my bank account. I am trying to contact ms monica on her no 202, since 28th june 012, but the number is continuously coming as switched off, though I send many sms seeking the details and the sms are delivered to her number. Now I am losing my faith and trust on ICICI prudential and the ICICI brand, and discussed with my colleagues and fried circle regarding this. I searched in google and found in many places there are comments on “ICICI prudential as a fraud” , as if there are many victims around. I don’t know what to do now as there is no one from ICICI prudential responding. It seems it was a well planned fraud going on by the company with many people who just trusted the brand ICICI. I will never suggest any one to take any policy from ICICI prudential. Even I want the people who are affected to join with me for a campaing against the ICICI pruential
Dear mr. Majhi
we have received reports about unauthorized individuals posing as official representatives of the company or regulator who are contacting customers to pitch new policies. We appreciate the fact that you have highlighted the issue to us.
Our representative will get in touch with you in the next 4 hours to assist you with your concern.
Regards
ICICI prudential life insurance
How to cheat customer ? a live case from ICICI prudential and its associates
further to my complaint to ICICI prudential (ICICI prudential life insurance co. Ltd call ID # 47251065) I got a call from a lady on 13th july 2012 stating that ICICI prudential is looking in to my case and hence to keep patience for few days. This was in response to my awareness posting against the cheat by ICICI prudential. I responded “as you arre looking in to this matter I am waiting for your response.” But till date there is no further communication from any one from ICICI prudential.
Is not it that something hidden in whatever ICICI prudential is doing? every time they are trying to buy time and they might be thinking that with time I will start following up with this case.
In between I am getting many querry from individuals seeking advise after facing the similar issues with ICICI prudential.
I would like to inform all that never trust these guys. Never take any policy from ICICI prudential. They can go to any extent to sell their policy.
Please follow the link below for the complete story:
http:/Ajit-majhi.Blogspot.In/2012/07/Perfect-cheating-team-work-by-ICICI.Html#comment-form
Dear mr. Majhi
we wish to inform you that the concern highlighted by you has been reviewed. Accordingly a communication has been sent to your registered email address with the details of the resolution offered.
In case of any further clarification please contact us on our toll free number 1860 266 7766 or write to us at lifeline@iciciprulife.Com.
Regards
ICICI prudential life insurance
Dear mr. ICICI prudential life insurance ( whoever replying on behalf of ICICI)
I have already mentioned the resolution offered by ICICI prudential. I also replied to that communication. Afterwards there is no communication nor any solution provided by ICICI prudential. But I am receiving many calls from many individuals with similar experience with ICICI prudential.
There is not positive response or any solution from ICICI prudential so far to trust on you. Everytime I am getting the same reply as if a standard systen generated reply is configured.
Considering all these above there is only one conclusion coming out I.E ICICI prudential and its agents are selling policies through any means to increase profits or to show their growth or there might be some other agenda. What ever it may be you guys dont have any business ethics nor any values ?
I can never suggest anyone to get a policy from ICICI prudential or to believe their commitments... jago grahak jago... I expeienced the worst service so far and afterthat I found I am not alone like this... I wish from now onwards no one should ever get in to this trap.. better keep distance from ICICI prudential.
Please check the link below to get the details;
http:/Ajit-majhi.Blogspot.In/2012/07/Perfect-cheating-team-work-by-ICICI.Html