I had applied for sbi credit card on 2010 vide application no. B0001186145 against fixed deposit a/C. No. XXXXXXX7720 & XXXXXXX1660. I DID not received the credit card and the bank is not removing the lien on my fd. I am following up the issue with divya dhody vice-president-customer service. Every time I send a mail requesting to resolve the issue, I get a reply and I quote "we acknowledge the receipt of your mail and assure you that we are looking into your concerns. We will revert to you on completion of our investigations. Please bear with us in the interim period." - End of quote I never get any reply for several weeks and when I send a reminder the same reply is repeated. This is going on for the last couple of months.
Hi suresh
we have noted your concern. We shall get in touch with you soon to further understand and address it.
Your sincerely
sbi cards.
Hi suresh
we tried to establish contact with you at 12:12 pm but we were unable to so.Request you to please share a suitable time to call to address your concern on priority
your sincerely
sbi cards
Dear suresh
we are trying to get in touch with you but unfortunately we have not been able to do so.However we would like to share that your issue stands resolved as lien has been unmarked/Removed from your term deposit.
Please let us know incase of further help.
Yours sincerely
sbi cards.