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S K Trivedi on 30 April 2011
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Refunds from irctc/ Railways against tdr

We filed a tdr to irctc for refund on the journey which I could not perform. The pnr no:2110596685. Irctc regreted to inform me that refund is not admissible as informed by railways through their letter no : irctc/Ipc/8-9/189/03.02.11/Cr and the reason being : 065-cr/19 as per records passenger(s) travelled on the ticket. The case is repudiated. Where as I have not traveled. When railways have procedure of identity then why they have allowed any other person to travel on that ticket. The train conductor had played a mischief & railways want me to suffer. The return ticket was cancelled by me. There are sufficient proof that I have not travelled but due to monolpolistic nature they have not heard my plea & suspended my on-line booking account. Mail ID to confirm: @irctc.Co.In or call on 5900 to tdr team