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I tried reharge with 1000Rs but it failed in Paytm
Hi , I tried recharging my number 425, my order number is 872, there was some error and 1000rs got debit from my account but is unsuccessful recharge. And paytm team is not responding for initiating transaction back to my account.Please help
Sanjeev Kumar
Dear customer
we are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.Com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
your money has already been refunded to your paytm cash balance. You can use this paytm cash to pay for your next recharge on paytm.Com.
Please note: if your recharge fails on paytm.Com your money gets refunded directly into your paytm cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm cash is your own money which you can use to make payments on paytm.Com without requiring you to enter your bank details on paytm.Com all over again.
You always have the option to transfer paytm cash to your credit card or bank account just visit the "order status" page and click on initiate transfer.
Best regards
paytm customer care
care@paytm.Com
Dear customer
we are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.Com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
we have already completed the refund process of rs. 1 000 from paytm side for our order number 37945872.
Remember if you do not see this balance in your bank account yet it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.
Best regards
paytm customer care
care@paytm.Com
Hi
I tried contacting care@paytm com. They used to reply telling its there in paytm account and I need to go to my account order status and initiate transfer. But problem I was noit able to login and o to my account.. so I tried asking them but no response.. could you please initaite transfer to my account immediately