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Mts Mblaze 999 recharge, speed slow as hell, only 2kbps, this is cheating
I had just recharged my mts mblaze usb modem, with 99/- Broadband pack. After recharging, I am not getting the company quoted speed, that is 3.1 mbps, instead I am only getting as slow as dial up, only 2kbps. This is purely cheating and fraud. When I called customer care, they just tell me its your computer problem, but that is not true, the same modem I tried on over 5 computers, all the same. I want answers on this, my money is hard-earned, not for these mts cheaters. Please help me out.
Rajesh Nair
Hi rajesh gangwani
we regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
mts customer service india
Hi I am from rajasthan and I am facing same problem I've recharge 999 also in past 7 days but mts says 3.1 mbps till 12gb and then 1x. But in real its only 30-50kbps till 12gb end and then it goes down to 2-4kbps. And I search for it and I found everyone is facing same problem nobody is getting good response from mts. This is really fraud. My mts ID is 8432443074.
Hi anshul massey
we regret the inconvenience caused. Please specify your contact number so that we can contact you to resolve your issue.
Regards
mts customer service india
My complaint has not been resolved and I had not received any call from mts yet.
I am now thinking of taking this matter in my hands if my complaint does not get resolved soon I will start giving this fraud complaint officially in newspapers & media.
My mts number is 9141961466.
I am at gandhidham gujarat.
Hi rajesh gangwani
as per our records the customer service team tried contacted you but your number was not reachable.Do get in touch with us in case you would like to have further discussion.
Regards
mts customer service india
I also recharge Mts Mblaze 999 recharge speed slow only 2kbps this is cheating.. i totally appreciate with Rajesh Gangwani.. i am Regarding now why i buy mts.. :