I received e-mail from bag it today offering 7 night & 8 day holiday stay for 3 star hotel in different destination. All I have to pay rs 00/- To buy coupon & within one year of purchase I have to select one hotel any destination available in their list & send same selection along with rs 750 DD to confirm my hotel & destination. I buy my voucher in the month of june -11 by paying rs 00/- To them my order ID no 6525 & on 25 /April/ 12also send DD of rs 50/- Along with forum of selection of three option after sending my forum I have not received communication so I send e-mail for my confirmation in reply they said we have not received your forum then I send receiving of courier as they received same on 30apr12 .Than after one weak I received communication that dates select by me is not available & they offered me their available dates I agree on their dates but they again show their disability than again I send e-mail that ok in case these date are not available you confirm dates for my next holiday plan I.E is on jan 2013 for goa but again they are fooling me & not confirming or giving any satisfied answer. I am not believing this as this company belong to aaj tak group & I trust this group but it looks its all fraud done by them.
I dont know where to start from. I feel terribly cheated too. I had booked 6 packages since march and april 2012. I was assured an iphone & while deducting the amount for 6th they "mistakenly" deducted seventh amount for which I was offered a laptop. & Till date I havent recvd any gift accept the packages which I am not sure will work.
Now today 30th june I get a call that if I need the gifts I should pay another 5998 to renew the membership as in for my package clearance. I said atleast send me the iphone & I'LL pay for membership then they can send me the laptop. They said its not possible. When I said give me in writing that I would surely get the gifts when I pay this 5998 they said they dont trust me.
This is so frustrating!! & they called me on saturday & tell me that todays is the last clearing day. Isnt that amazing cheating?!?!
Dear mr. Neshti
please accept our sincere apologies for the inconvenience caused to you.
We regret to inform you that we are unable to locate your order in the system and request you to kindly provide us with the following details:-
authentication code
transaction reference number
date of payment
transaction amount
order ID
on hearing from you we shall provide you with the status of your order.
We value your association with bag it today and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.Com
we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.
Please note our new customer care number is now – 0120-4112424
thanks & regards
swatantra jha
online support (bag it today)
Dear mr. Neshti
we have come across your online complaint registered on grahakseva.Com
please accept our sincere apologies for the inconvenience caused to you.
As per revert received from the department concerned we understand your concern but we would like to inform you that we have the verification process to avoid such issue where you have agreed with all the t&C. Henceforth we regret to inform you that your claim is unjustified and your request can not be processed.
Further we already informed you same and confirmation mail already sent to your e mail ID regarding the gift eligibility.
We value your association with bag it today and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.Com
we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.
Please note our new customer care number is now ? 0120-4112424
thanks & regards
swatantra jha
online support (bag it today)
Swatantra jha
u know nothing about what your guy spoke to me to get your stuff sold out. So I dont care about ur replies or your comments. I'LL do what I should. :)
Dear mr. Neshti
we have come across your online complaint registered on grahakseva.Com
please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that we again have forwarded your complaint to the concerned department to get the issue resolved at the earliest we shall get back to you soon. Please bear with us in the interim.
We value your association with bag it today and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.Com
we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.
Please note our new customer care number is now – 0120-4112424
thanks & regards
swatantra jha
online support (bag it today)
Dear mr. Kalra
please accept our sincere apologies for the inconvenience caused to you.
This is with reference to your booking placed with book my holiday against order no.1006566525
as per your preferences received in regards to the booking availability we regret to inform you that we are not available with any of the booking preferences.
However your booking can be reserved against the listed below preferences which are available with us.
1. Property name:- library presidency @ musooriee
• period of booking - from (18-08-12) to (23-08-12) check out
• number of members accommodated – 04
• room category – 02 deluxe room
2. Property name:- bella rosa @ goa
• period of booking - from (16-08-12) to (21-08-12) check out
• number of members accommodated – 04
• room category – 02 deluxe room
3. Property name:- alor resort @ goa
• period of booking - from (16-08-12) to (21-08-12) check out
• number of members accommodated – 04
• room category – 02 deluxe room
for any further query or assistance please feel free to write us on onlinesupport@bagittoday.Com
we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.
Please note our new customer care number is now – 0120-4112424
thanks & regards
swatantra jha
online support (bag it today)