Departments
MTNL and Idea online recharge failure from Paytm
My online recharge to mtnl mob.No-9868541008 recharged with amt.Rs.300 and second idea mob. No.-8743956925 recharged with amt.Rs59 on dated 19/6/2012 at paytm.Com and the amount is deducted from my account but both this number is still not recharged yet. Please do the need full and recharge the phone.
Parneet Kaur
Bijendra Singh Yengkhom
Dear customer
we are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.Com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
amount of rs 300+59 has been refunded to your paytm cash balance. The paytm cash can be used for your next recharge or any other order at paytm.Com.
You always have the option to transfer paytm cash to same credit card or bank account just visit the "order status" page and click on initiate transfer.
Should you require any other assistance please send us a mail at care@paytm.Com.
Best regards
paytm customer care
care@paytm.Com