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Paytm.com online recharge cheating
On 22/06/2012 at around between 8.00 pm- 8.30 pm, I DID a recharge of 310 rs for recharging my airtel digital tv account 0323 by using my kotak credit card rs 310 has been deducted from my account and I got a text on my mobile number(9891766373) to verify my account by using one time security code(334864) to process the recharge but even after doing so,I didnt get my digital tv account recharged. And surprisingly,this site doesnt have any contact number so that their consumers can contact then in such cases.
Ali Hussain
Rakesh Kumar
Dear customer
we are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.Com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
your money has already been refunded to your paytm cash balance. You can use this paytm cash to pay for your next recharge on paytm.Com.
Please note: if your recharge fails on paytm.Com your money gets refunded directly into your paytm cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm cash is your own money which you can use to make payments on paytm.Com without requiring you to enter your bank details on paytm.Com all over again.
You always have the option to transfer paytm cash to your credit card or bank account just visit the "order status" page and click on initiate transfer.
Best regards
paytm customer care
care@paytm.Com