Departments
Airtel refuse to acknowledge their commitment
Hey I choose to port my number to another service provider(vodafone) because of better plan in terms of data on 15th june'12. I got a call from airtel retention department on 16th june'12 and they offered me a plan which was not good as of vodafone and I declined. I called at customer care on 18th june'12 and activate the plan what they offered me but they simply declined and said its not in their hands and please shoot an email at @in.Airtel.Com and got a reply that they are unable to process my request. I don't understand why they committed if they are unable to deliver it. Please look into it and take an action against them. Thanks jattin.
Shamsheer Sharma
Jagadish Shenoy
Sagar Suresh Thoravat
Dear jattin
this is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution we need to get in touch with you and gather more details about the concern. However we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at http://www.airtel.in/airtelpresence
we assure you that we are committed to resolving the issue to your satisfaction
regards
rakesh ranga
airtel presence (airtel customer service team)
bharti airtel ltd
airtelpresence@in.Airtel.Com
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