Departments
Airtel deduction for activating some live aarti service
This is so frustrating. In spite of not registering for any value added service airtel keeps deducting money from my mobile. I called customer care 3 times on 17 june 2010 to stop any of the value added services from airtel and they ensured me that then on no money will be deducted from my mobile but to my surprise it is continued. When I dial 121 to deactivate the service "airtel live aarti" I get the message there is no value added service active on my mobile. Does airtel have no ethics or is it business need to cheat people like this. I need back my money to my mobile account.
Dear surendra
this is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution we need to get in touch with you and gather more details about the concern. However we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at http://www.airtel.in/airtelpresence
we assure you that we are committed to resolving the issue to your satisfaction
regards
rakesh ranga
airtel presence (airtel customer service team)
bharti airtel ltd
airtelpresence@in.Airtel.Com
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