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Paytm mobile phone recharge unsuccessful
I recharged my mobile phone having no. 8689 airtel, first I recharged 200 rupees successfully, after that I recharged 300 rupees to the same no. But there was an error message displayed, I again recharge 300 rupees, then my mobile recharged with 300 rupees. But my account deducted by 600 rupees, and I got only 300 in my mobile. Solve this and help me plz.
Anshul Ringasia
Vinoy Shanker
Ram Motwani
Dear customer
we are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.Com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
amount of rs 300 has been refunded to your paytm cash balance. The paytm cash can be used for your next recharge or any other order at paytm.Com.
You always have the option to transfer paytm cash to same credit card or bank account just visit the "order status" page and click on initiate transfer.
Should you require any other assistance please send us a mail at care@paytm.Com.
Best regards
paytm customer care
care@paytm.Com
Hello
I recharged for rs.110 (bsnl network)on 27th june 2012.I got a confirmation message saying that recharge is successful. And rs.110 has been deducted from my account. But I didn't receive the money yet.
So IM asking you to refund me the same at the earliest
pavithra