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Krishnakant D Vyas on 17 June 2012
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Mal functioning of Mts data card no.8433134129

My data card no.8433134129,esn no.Dd178fc1,365 day-plan bought on 2108/2011.Worked well for 8.5 months,stopped functioning from 15/5/12,I was given replacement on 16/5 but that also DID not work.Again on 17/5 I deposited the device with borivali service centre vide wo no.Fln/Zm/12/00054 dtd.17/5.Replacement of which I recd.0n 31/5 which also stopped functioning since evening of 16/6.I was harassed by the cervice centre for 15 days with 15 days' business loss +physical & mental torture.Now,I am going to deposit the device with kandivali-west gallery from where I had bought !I had lodged the complaint on your site but even after a month nobody has bothered to reply.In the meanwhile new device has also failed !could anyone help me ? I am really repenting for buying your product !pls reply me at @rediffmail.Com for further course of action ?

Mts Customer Service India

Hi krishnakant D vyas

we regret the inconvenience caused. Please specify your contact number so that we can contact you to resolve your issue.

Regards

mts customer service india


Mts Customer Service India

Hi krishnakant D vyas

we value your concern. To assist you effectively we would need your contact number to discuss the concern and provide a resolution.

Regards

mts customer service india