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Jai on 16 June 2012
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Tata docomo activated magic sms service without my intention and deduct my balance

Hello sir, the tata docomo services always subscribes the unwanted services like magic sms automatically and deducting the amount rs.30 form the balance.This is happened second time for me. More over the customer care people deactivate the service but they will not refund the amount. What a rules and regulations are framed by tata docomo. If we are thinking in my point of view this issue then it is just matter of rs.30. But if you are thinking of over all customers faced this issue then amount may cross crores of rupees. Kindly stop this type of activities.

Vinod

They did same with me deducted rs25/- For 3gwgwtollfreecall. Now they have started charging for customer care call.

Very innovative way to earn money charge for subscription without customers knowledge if he call customer care charge him for dialing 121.


Tata Docomo

Dear jai

kindly provide us your tata docomo number your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http:/Bit.Ly/24x7livechatsupport to get your query resolved through a live chat with our customer care executive.

Thanks and regards

customer care

tata docomo.


Tata Docomo

Dear vinod

kindly provide us your tata docomo number your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http:/Bit.Ly/24x7livechatsupport to get your query resolved through a live chat with our customer care executive.

Thanks and regards

customer care

tata docomo.


Kuldeep

They deducted my 25 rs for magic sms....even I was not using it for 3 months...automatically it just deducted my balance when I recharged my sim card...docomo is the most worst service provider after airtel....


Sandeep Bhaskaran

Hello sir

the tata docomo services always subscribes

the unwanted services like 3gwgwtollfreecall automatically and

deducting the amount rs.21 form the balance.This is happened third time for me.

Kindly stop this type of activities.


Amit Shaw

My magic sms pack is not deactivating......they are saying that youu don't have any such kind of service activated on your number......but every month rs 30 is being deducted for that service...... plsssss help...