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Dev Aashish Garg on 13 June 2012
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Not able to send sms from airtel number

I am not able to send sms from my airtel number from past some days. I recharged the number with 5 rs sms pack, still its not working. When I try to call customer care, they say 4 to 5 options and when I press the option to connect me to customer care then they disconnect the call saying that "thanks for calling airtel customer care". Atleast they should connect me to customer care. How can this issue be resolved now ?

Airtel

Dear dev aashish garg

this is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution we need to get in touch with you and gather more details about the concern. However we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at http://www.airtel.in/airtelpresence

we assure you that we are committed to resolving the issue to your satisfaction

regards

rakesh ranga

airtel presence (airtel customer service team)

bharti airtel ltd

airtelpresence@in.Airtel.Com

connect with us 24x7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Dev Aashish Garg

Hi rakesh

I tried to open the link mentioned by you but is says "404 page not found". My airtel number is +919008831098 and my email ID is dev_garg_86@yahoo.Com