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Sathya on 13 June 2012
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Reduced my airtel account balance, without activated any service

I suffered alot today(13/06/2012)because of bad customer service of airtel network.I complained to airtel customer care like reduced my account balance rupees 30.They replied like we accepted your request and you will get that 30rs within 1hr. I got that after 10 mins. But very next min that 30rs amount reduced from my account, then I tried alot of times to customer care. But not get proper results.Kindly help me plz. I need my balance amount soon.Thank you very much.

Airtel

Dear sathya

this is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution we need to get in touch with you and gather more details about the concern. However we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at http://www.airtel.in/airtelpresence

we assure you that we are committed to resolving the issue to your satisfaction

regards

rakesh ranga

airtel presence (airtel customer service team)

bharti airtel ltd

airtelpresence@in.Airtel.Com

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Jack Kdv

My 43rs belence deduct in airtel internet but I have all ready free internet. I know that it has wrong deduction so want to like to refund my belence.