Tikona non payment of balance amount
Dear consumer forum I am dr sharath rao staying at "house no 2, p M ashirvada nilaya, opp govt collage, kumbena agrahara road, kadugudi post, bangalore - 67, my customer care ID is 375. On 30 apr 012, I gave a sum of 2000 rs to mr muniraj (ph no: 655) as advance for installing broad band in the above mentioned address for 715 kpbs 2 + 1 month plan (application no: 450) and told him additional 500 rs I will pay during installation. Later I called muniraj and changed the plan to 899 (1 month 715 kpbs plan) due to personal reasons. During installation mr bhaskaran 457) informed that since I have changed the plan mr muniraj will refund my 500 rs back, also bhaskaran spoke to mr muniraj on the day of installation for refunding money back. But since then mr muniraj has not refunded the balance amount nor he is lifting my calls. Hence I request kindly help me getting my refund back, kindly contact me for any clarifications. Thanking you. Regards dr sharath rao 2314
"Hello sir
we thank you for your mail.
We have saved your details in our database and forwarded them along with your grievance to the concerned department. At tikona services we try our utmost to keep you? our customers? satisfied. After all you are the reason and the very purpose of our existence. However we realize that it is not possible for a brand to stay true to every customer’s expectations. But as we said we will do our utmost.
Please be patient and help us serve you better.
Thank you
tikona services"
"Hello
I am extremely happy with the customer service and extended help given by sandeep joshi of your customer service team. He was enthusiastic and patient enough for me to understand every level. I would surely recommend people to call tikona customer service in case of any help.
Thank you
tapan
lokhandwala"