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Anand on 08 June 2012
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Mts is very bad bad as per customer dealing

Mts is very bad bad as per customer dealing as per my view. I had taken a new mts datacard M blaze pre-paid connection on 25-05-12 from the mta cannopy retailer in chandni chowk at kolkata. Mentally I suffered very much and no body is there to hear me. He gave sold me dongle by saying its validity 90 days and 15gb but after using I came to know that validity is less then 60 days and has been used and resold. That retailer said me that I cant do against him as he is under the third party pay roll of ma foi consultancy and mts india company is not able to take any connection against him. The name of retailer is biswajit paul. So my personel view is not satisfacyory.

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Jeethanand.k.j

The customer care guys contacted me and were not able to help me in anyway..I am done with mts.. just tel the procedures to cancel my postpaid account...I no longer wish to use mts...and I am going to pay the bill only for this month...if I get any more bills and I dont pay them its not my fault...stupidest speed ever...the only time I get satisfactory speed is at midnight..and I cant stay awake at that time.....


Mts Customer Service India

Hi jeethanand.K.J

we value your concern and will ensure that the customer service team gets in touch with you asap and addresses your concern.

Regards

mts customer service india


Jeethanand.k.j

Wth ..I said am done .. I don't need your stupid customer care support..just tel me the procedures to cancel my postpaid account asap...and if u don't I will complain to that also... beware...


Mts Customer Service India

Hi jeethanand.K.J

please let our customer service team resolve your issue.

Regards

mts customer service india


Mts Customer Service India

Hi jeethanand.K.J

as per our records the customer service team tried contacted you but your number was not reachable.Do get in touch with us in case you would like to have further discussion.

Regards

mts customer service india


Mts Customer Service India

Hi anand

as per our records the customer service team had contacted you.Do get in touch with us in case you would like to have further discussion.

Regards

mts customer service india