Mts data card no. 0379 ritesh kathrecha @gmail.Com going point to point in order to avoid lethargic paragraphs. Issue no. 1) self care portal is not working as desired. It is still showing me as prepaid customer and it didn't update my details of postpaid so I was not able to see my billing & any other information in self care account on mtsindia.In. Issue no. 2) I'M enrolled to rs.499/= Plan for 8 gb in day and 15 gb in night usage. I've clearly read & confirmed that if I log in at 10:55 pm and do not disconnect, it'LL be considered as day usage and if I log in at 6:55 am and do not disconnect, it'LL be considered as night usage. However, my night usage is counted in day usage therefore my day balance was instantly over & I am charged for usage so it is the case of fake advertisement. Issue no. 3) no good customer care over the phone & it takes more than half an hour to explain your problem to customer care executive and they don't believe in customers & just keep saying what they're seeing in their system so it's highly insulting & frustrating to spend a lot of money by calling mts customer care by any other mobile as they do not provide any toll free no. Issue no. 4) my postpaid services are deactivated twice by saying my credit limit is over whereas it's problem of server which considered my night usage as day usage and I've not used that much data then also it's deducting hell lots of mbs from my account so there's a major data usage count problem in mts servers. It is very frustrating, bothering, & irritating to be an mts valued postpaid customer as I was a very happy customer when I was with mts prepaid. Till date I've got no concrete assistance from the store as well as nodel desk. I've migrated from prepaid to postpaid by mts authorized shop near virani high school at rajkot and the owner of the shop is mr. Ashish dhamecha and the mts executive is ms. Komal katdare. I was very much shocked when my connection was barred without any prior information to me and I've suffered from this disconnection a lot & mts doesn't care. I've got a call from customer care or technical department regarding my complaint but it led me nowhere & they've no any concrete response & they also tries to prove that customer is wrong and mts service is the only right thing which is very much humiliating & insulting by customer's point-of-view. I would require an immediate action & I would like to talk to an mts authority as I've talked to many people over the phone but still... I've got no resolution of my complaint and I am surviving without internet even though I've not used it excessive & due to server problem, I've to suffer from this.