A K Mishra on 22 May 2012

Bag it today : cheaters of the century.

Bag it today : cheaters of the century. Respected sir, I had booked a holiday package on bag it today of rs. 0.00 on dtd 011. Other details are as given: 1. Website details : www.Bagittoday.Com 2. Product details: item code: a1671 3. Item description: affordable holidays - 7 nights 8 days 4. Date of purchase: invoice date : 08.03.2011,order date : 2011 5. Payment details: through sbi debit card 6. Receipt no. Invoice no trnpl/DLI/10-11/327720 8. Membership no : bit110044461 9. Amount : rs. 7000 due to my busy schedule and transfer, I was unable to utilize this service within one years time period. I had also not asked for any refund to bag it today. On 012, I have received a phone call from bag it today office with an offer of rs. 98/- Holiday package and with a promise of refund on my previous unutilized amount of rs.7000/-. Since 012, they called me frequently and started false commitment and excuses like: 1. You have to opt two more packages then your refund will be processed. (As per bag it today exchange scheme) 2. Change your 3d secure pin as suggested by bag it today and submit your other details regarding your debit card. 3. Keep minimum balance of certain amount. 4. Don’t change pin for next 3 days. 5. Keep the verification clear for proper refund, as verification department does not know any thing about refund. And so on------- till date I have not got any refund and bag it today has done 9 more unauthorized transactions from my sbi debit card, details are given here: bank txn date description debit sbi 5-mar-11 to transfer-inb india today indtoday payments-- 0.00 ICICI 10-may-12 vin/India today/20120510165519/0 8.00 sbi 12-may-12 pos prch-pos 0161 billdesk sbipg-- 8.00 sbi 12-may-12 pos prch-pos 3913 billdesk sbipg-- 8.00 sbi 12-may-12 pos prch-pos 3190 billdesk sbipg-- 8.00 sbi 14-may-12 pos prch-pos 3589 billdesk sbipg-- 8.00 sbi 14-may-12 pos prch-pos 5588 billdesk sbipg-- 8.00 sbi 16-may-12 pos prch-pos 3516 billdesk sbipg-- 8.00 sbi 16-may-12 pos prch-pos 3713 billdesk sbipg-- 8.00 sbi 16-may-12 pos prch-pos 3861 billdesk sbipg-- 8.00 now I am in loss of rs. 4.00 (if I will availed so called exchange scheme of bag it today of rs. 5994 in place of rs. 000) on complaining against this they promised me to refund me my amount within 72 hrs, which I haven’t received till date. Now they do not answer my phone calls. I have made many conversations telephonically with above executives of bag it today, and I am sure that following two executives (cheaters) are involved in above cyber crime: ankush jain: 6189 simran: 2144 if these are fake names, then I have some thing more like voice recording and identification proof of them, which I will produce on proper platform. It is needless to mention that, this is not sufficient for me to get refund only. It is also required to punish the above executives from your side; those are involved in this type of cyber crime. I am waiting for your response regarding refund and action taken by you in r/O your cheaters executives. Kindly help me to punish these cheaters. A k mishra e mail: @indiatimes.Com

Bagittoday Bagittoday.com Internet Transaction

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A K Mishra

Official response

bag it today

10th sept. 2012

dear mr. Mishra

we have come across your online complaint registered on grahakseva.Coom

please accept our sincere apologies for the inconvenience caused to you in this regard.

Sir we would like to inform you that we do not have provision for the compensation

hope you understand our limitations and shall bear with us in the interim.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.Com

we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.

Please note our new customer care number is now ? 0120-4112424

thanks & regards

swatantra jha

online support (bag it today)

12 September 2012

Bag It Today

Dear mr. Mishra

we have come across your online complaint registered on grahakseva.Coom

please accept our sincere apologies for the inconvenience caused to you in this regard.

Sir we would like to inform you that we do not have provision for the compensation

hope you understand our limitations. Also the refund against the all booking ids are already resolved and your complaint stand closed.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.Com

we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.

Please note our new customer care number is now ? 0120-4112424

thanks & regards

swatantra jha

online support (bag it today)

18 September 2012

Premchand Singh

Gifts not recieved

on 30th august one ritika sharma from bagittoday company called me and informed me that I was selected as the winner in bagittoday contest and for the same I was going to get an led tv and a dell inspiron r laptop.She further told me that in order to claim my gifts I had to buy 2 holiday packages costing 12 thousands[around 6 thousands each]. Again she also told me that if I bought another such pakages I could get samsung wave mobile.

So finally I paid 24 thousands for 4 pakages .Ie12+12 thousands. She said I was going to get those gifts within a period of 7 to 10 days. Unfortunately I havent received any gifts from bagittoday till date[21-09-2012].

Also ritika has stoped receiving my calls.

So far I have recievd 4 holiday packages 12thousands for 2 packages each.

Please help me to get my gifts.

Also bagittoday is running a fake page to allure inoccent peoples

here is the link-www.Bagittoday/Contest.

My booking ids are

1018087280

1018087290

1018087298

1018087308

22 September 2012

Bag It Today

Dear mr. Singh

we have come across your online complaint registered on grahakseva.Com

please accept our sincere apologies for the inconvenience caused to you.

We regret to know that you would like to cancel your order against booking ID:-1018087280.1018087290 .1018087298 1018087308 as per our process we do arrange a verification call to the customers giving them all the required information/T&C’s regarding their orders e.G. Order details in terms of order value and related items customer’s mailing address and delivery window etc. In case a customer is not satisfied with any of the conditions he is free is get the cancellation of the order during the verification call itself.

We have investigated your complaint and found that your order is a thoroughly verified order during our verification process. Therefore we are unable to process your order for refund now and request you to kindly avail the same.

We value your association with bag it today and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.Com

we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.

Please note our new customer care number is now ? 0120-4112424

thanks & regards

swatantra jha

online support (bag it today)

20 October 2012

Premchand Singh

What about this page I mentioned above-

"also bagittoday is running a fake page to allure inoccent peoples

here is the link-www.Bagittoday/Contest."