I placed an order and payment done through bank transfer on /12. First mail I got with message ..your order will be delivered in 6-7 days. Today one month completed and no news about the order. You send any message the reply will be same, if you send a blank mail then also you will get the reply delivery in 6-7 or 7-8 days.
Hello
order ref.1017356147. Urgent
ref your call today
please refund rs 1964-00. To federal bank . Account sb # 11290100303845 varkala branch kerala. This amount was sent to you by net banking from this account. Ref:fn/Mfbk2723218512_bagittoday. Tr.ID
s60219125. Consigment was addressed to rajesh karthika venkulam edava-695141 kerala.
Yasodharan
Dear mr. Yasodharan
we have come across your online complaint registered on grahakseva.Com
please accept our sincere apologies for the inconvenience caused to you.
With reference to your e-mail we would like to bring this to your kind attention that we have taken up the matter with the concerned department to expedite the refund against your order ID- 1017356147
however at the same time we would like to inform you that there are some internal formalities which we have to follow to arrange for the refund which might take 8-10 working days for the processing of the refund. Hope you shall bear with us in the interim.
Please quote your refund reference number 22972 for future interactions.
We value your association with bag it today and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.Com
we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.
Please note our new customer care number is now – 0120-4112424
thanks & regards
swatantra jha
online support (bag it today)
Hope they will refund as agreed. If not proceed with legal action
Why you are senting same story mails. You are very big cheaters. I am trying to publish this story in leading news paers
I am tellin you to go and file in consumer court. U just have to spend 100 rs. I have a draft ready. Just change the name and address and sign it and file it in a consumer district forum in your city. I bet you they will refund you the money. Call me on 9822307232
Dear mr. Yasodharan
we have come across your online complaint registered on grahakseva.Com
please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that your refund has already been processed and credited into your account please find below the refund details:-
• refund date : 13-6-2012
• transaction ID: 27232185121
• refund amount:1964.00
we request you to kindly get in touch with your bank/ Credit card provider and confirm the receipt of the refund amount to us.
We value your association with bag it today and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.Com
we would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.
Please note our new customer care number is now – 0120-4112424
thanks & regards
swatantra jha
online support (bag it today)