Vinayaka Tr on 13 May 2012

Paytm recharge failure for tata photon

Hi team, we have recharged 500 rs on 03rd may 2012 in paytm, however I am unable to browse the internet. Checked with the tataphoton call center and confirmed that it is not recharged,but it is already deducted from my account. Even after send mails there is no response from them. Please look into this. Regards, vinayaka.

Paytm.com Tata Photon Internet Transaction

Tata Docomo

Dear mr. Vinayaka

greetings from tata docomo!

we sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your tata photon plus connection details along with the transaction ID of online recharge e-mail ID or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at customer.Care@tatatel.Co.In or you can call us on 040-66570232.

Thanks and regards

customer care

tata docomo.

15 May 2012