Cheating by ICICI prulife employees
I am paying the premium for two policies of ICICI prulife (policy no. 3387 & 551) since from last 4 years. In january 012, I received a call from mr kaleem(9650752664) on behalf of ICICI suggesting me to purchase guaranteed saving insurance plan and to encash the commission amount that has to be submitted to my agent for providing me service. As I have not got any service from my agent during last 4 years, mr kaleem and rajiv shukla 677) told me to take this policy directly so that commission amount will be deposited to my policy on 31 march 012. I got the policy after paying rs 5000 annual premium in jan 12. But till time, no amount has been deposited to my policy. These peoples are disconnecting my call saying that they are busy in meeting. I request the authority to check the authenticity of these peoples and revert me back on immediate basis. Your kind attention is required to avoid me to take any legal action.
Dear sir(jinoj)
thank you for sharing your contact and policy details. Our representative will contact you shortly to assist.
We appreciate your patience.
Regards
ICICI prudential life insurance
Dear sir(jinoj)
we understand our representative has contacted you and resolved your concern to your satisfaction. Accordingly a communication has been sent to your registered email address. Is there anything else we may assist you with?
in case of any further clarification please contact us on our customer care number 1860 266 7766 or write to us at lifeline@iciciprulife.Com.
Regards
ICICI prudential life insurance
Hello
thank you! I got the call from the representative and things are clarified. I'M satisfied with the way it is taken to closure.
Thank you.
~Jinoj
Dear sir(jinoj)
we are glad to have resolved your concerns to your satisfaction. Is there anything else we can assist you with?
you may contact us on our customer care number 1860 266 7766 or write to us at lifeline@iciciprulife.Com.
Regards.
ICICI prudential life insurance
I have guaranteed saving fund and asked by mr. Pankaj khanna(8595391617) to get commission and bonus back on this policies by investing more. I invest rs45000/- And now he didnot attend call earlier he said he is sr. Manager in prulife. I M I soup what to do
Dear mr. Sharma
we are sorry to hear your experience. We have received reports about unauthorized individuals posing as official representatives of the company or regulator contacting customers for pitching new policies.
We appreciate the fact that you have highlighted the issue to us. To enable us to investigate on the issue we would request you to share your policy number with us by contacting us on 1860 266 7766 . Alternatively you can write an e-mail at lifeline@iciciprulife.Com and request you to quote the reference number 001994_aabe1 whilst sharing the details.
We hope our continued efforts help safeguard your interests.
Regards
ICICI prudential life insurance