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Tirupati Rao Vatti on 20 December 2011
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Deactivation of 16 rupees vodafone gprs pack

Respected sir, I activated vodafone gprs 16 rupees pack on 18/12/2011 through my phone balance. After that I got msg that the next auto renewal date is 011. So on 20th evening I called customer care to deactivate it, they told that that wil be automatically deactivated after 3 days validity. But on 21st morning it is auto renewed and I lost 16 rupees. They are auto renewing without permission. Previously I lost 32 rupees for the same problem and at that I DID not take seriously but this time again it happened. They are cheating customers. Please help us.

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Vodafone India

Hello snehal

please sms can bc16 to 144 to deactivate bc 16 pack. We hope this helps.

Regards

vodafone customer care maharashtra & goa (except mumbai)


Vodafone India

Hello tarun

kindly share your contact number at http://www.vodafone.in/existingusers/hns/pages/h2h.aspx?h2hid=ibk00urjjb85ew41 so that we can address your concern soon.

Regards

vodafone customer care.


Vodafone India

Hello tarun

we confirm that currently rs.11/- Data pack is not active on your number.

Regards

vodafone customer care uttar pradesh(east.)


Nishant Jee

Mob. No. 8390101375

vodafone is deducting my balance inspite of having data plan.Yesterday I lost rs. 7.Few days back I lost rs. 10 but didnt complained but they did it again.When I contacted customer care they told they cant help.They only tells call after 2 hrs 4 hrs...


Vodafone India

Hello nishant

trust we were able to address your concern. Thanks for your time on the call.

Regards

vodafone customer care maharashtra & goa (except mumbai)


Balu Pulugurta

i dont know how 18 rs internet pack got activated .I have lost some Rs200 to 300 since a month

it is getting auto renewd.i have contacted the customer care but only deactivated for a week and again got renewed .kindly suggest a way to deactivate this pack as immediately as possible.